Your satisfaction is our top priority! If you do not absolutely love your new purchase, you may return the item(s) for a full refund of the purchased price, by our delivery company,
What can I return or exchange?
We’re sorry things didn’t work out! We will gladly refund or exchange all unwashed and unworn ticketed merchandise in its original condition within 7 days of your order date when accompanied by the original Receipt listing the price paid.
Please note: All products cannot be returned or exchanged unless the merchandise was found to be defective.
*Shoes can be returned or exchanged only if they are in their original condition with the protective film (if applicable) intact and still with the original tag, within 7 days of purchase.
How do I return or exchange my items?
EASY WAY TO RETURN OR EXCHANGE YOUR PURCHASES
WHATSAPP OR INSTAGRAM MESSAGE
- Easy, convenient, & hassle-free.
- We can credit your original method of payment or replace to any other size as required
Shipping & handling charges will not be refunded.
Returning by carrier company:
1. Package the unworn, unwashed items, with original tags, securely in the original product packaging, whenever possible.
2.Affix the appropriate bill on the return package and mail it through our carrier company. Please note that the RETURN LABEL IS NOT PREPAID, therefore, you will be responsible for the return shipping cost. Ship the return package to: UAESS store.
How will I be refunded?
Refunds will be issued using the same method of payment. Shipping charges not refundable
If you have any questions, please don't hesitate to contact our Customer Experience Department by firstname.lastname@example.org or by Whatsapp 00971568877448.